Free delivery on orders over 46 €
Privacy and data protection
1. Who controls the data
iHerb24, an online shop. The seller's full registration details are given with the order confirmation and on the invoice. Requests about personal data are made through the order they concern, using the reply address on the order confirmation.
2. What we hold
Your name, telephone, e-mail address, the delivery address or collection point you chose, what the order contained and what it cost, and technical details your browser sends.
3. Why, and on what basis
To perform the contract of sale (GDPR art. 6(1)(b)), to meet tax and accounting obligations (art. 6(1)(c)), and — only where you have agreed to it — to send you news of what has arrived and what has changed price (art. 6(1)(a)).
4. Who else sees it
The carriers InPost and DPD, to the extent a parcel cannot be delivered without it; the payment providers, to take the payment; and our accountants and hosting provider, as processors acting on our instructions.
5. How long, and what you may ask of us
Order records are kept for as long as tax law requires. You may ask for access to your data, for it to be corrected, erased or restricted, for it to be handed to you in a portable form, and you may complain to the President of the Polish data protection authority (UODO).
6. Cookies and analytics
The shop uses cookies to keep your basket and your session, and analytics and advertising tools — including the Meta pixel, operated by Meta Platforms Ireland Limited — which load on every visit. They can be turned off in your browser settings or with a content blocker.